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Customer service

See the Troubleshooting Guide page first and retrieve your error code. If you can't find a solution, please join our official community for help: Telegram community​
Admins will never initiate private chats with you. If someone pretends to be customer service and contacts you directly, please hit block immediately and report it as spam
Never give anyone your private key or recovery phrase under any circumstances. If someone asks you for your private key or recovery phrase, please report it and ban it immediately.